Imagine Children's Museum
Description
Conducted ethnographic research to examine the
visitor experience at Imagine Children's Museum in Everett, WA to help us find a creative design solution.
Role
Visual Design + UX Research
Research Findings
Full documentation
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Our Findings
Through our research findings, we were inspired by the thought of using ethnographic research to delve into how Interactive Media Design extended to non-digital spaces. The Imagine Children’s Museum pitch allowed them an opportunity to look at how to bring technology and innovation into a space in mindful and specific ways. We were approached with this project with the idea of solely creating an app in order to engage vistors during their visit, as well as at home. We extended our solutions beyond the phone screen, as we thought it was valuable to suggest design solutions that could be implemented much faster than the development of an app.
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Design Process
Our team went through each stage of the design process with our community partner. We conducted site visits, coded our data, created personas based on our findings, and completed a user journey map. Through observation, we found two opportunities to engage visitors. One being the museum experience and the other being the digital experience when they are home. We divided our team in half, one half focused on the physical space and the other on the digital. I worked on the team focused on physical space and came up with ideas surrounding the experience from the first intital contact of finding out about the museum through their experience navigating throughout the exhibits once they visit Imagine Children's Museum. To view our research findings presentation in depth, visit the link up above.